I've started doing virtual reference again for our library consortium. I'm only doing it one hour per week, which is much better than two. Finding it much easier now than before, I think probably because I'm much more comfortable in text chat now.
The first week I got two questions, handled both quite easily, received much gratitude from the patrons. (When I asked one if he'd like me to stay around while he tried using a database for the first time, he was almost pathetically grateful. He was a really nice young man, probably a freshman doing his first ever research project.) Second week was totally dead, no action at all.
It's interesting to remember that the original reason I got into SecondLife was that I wanted to do virtual reference here and compare it with doing it for AJCU. Maybe someday I'll actually do that. :=)
Tuesday, September 16, 2008
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